Privacy Policy
In short. To play online you sign in with your Epic Games account. We store only what the online features need: an item locker linked to your Epic product user ID, and the in-game traces you leave (marks, tapes, dropped items) signed with your display name, which disappear after 7–30 days. Your position in the game is shared live with our server while you play, and is not stored. We do not record voice chat, we do not use cookies or advertising, and we never sell data. You can ask us to delete your data at any time.
1. Who is responsible
The data controller for the game's online services and this website is UNDEFINED STUDIO SL (NIF B56907785 · Avenida Agricultor 19, bajo · 12600 La Vall d'Uixó (Castellón), España). Contact for anything related to privacy: [email protected].
This policy covers the PC game A-SYNC // LIMINAL PROTOCOL (the "Game"), its online services (the "Service") and this website. Your Epic Games account itself is governed by Epic Games' Privacy Policy.
2. What we store, why, and for how long
| Data | What and why | Kept for |
|---|---|---|
| Epic account identifiers | When you sign in with Epic, the Game receives your Epic product user ID and your display name through Epic Online Services. They identify you to the online features and show your name to the players you meet. When you open an expedition, the Game sends your Epic sign-in token to our server once, to verify that the request comes from a real account; the token is checked and discarded. | The token is not stored. Your ID is stored only as the key of your locker (below). |
| Your locker | The in-game items you leave in your locker at a guild outpost, so you find them in your next session. Stored with your Epic product user ID. | Until you empty it, or 12 months after you last used it, or until you ask us to delete it. |
| In-game traces | Marks you spray, tapes you leave and the items you drop when your character is pulled out of the maze. Each trace contains its position in the game world, the game's own content (a symbol and colour, a list of items, or the game messages shown on your visor recorded on the tape, which can include the display names of players you met — never text you type), the in-game date, and your display name, so other players of your guild can find it later. | Marks and tapes: 30 days. Dropped items: 7 days, or until another player picks them up. Earlier on request. |
| Live position | While you play online, the expedition's host sends the approximate in-game positions of its players to our server about every two seconds, to show nearby players of other expeditions as "echoes" and to merge expeditions that meet. Players in safe areas are not reported. | Not stored: kept in memory only while the host is connected, and dropped within about 10 seconds after. |
| Expedition IDs | Each expedition gets a random ID. It is stored with the traces left during it and in a counter that limits how many traces one expedition can leave (abuse prevention). It does not identify you. | With each trace (above); counters 30 days after the expedition's last activity. |
| Guild progress | The shared Anomalidex (how many photos, recordings and samples each guild has gathered) and its contract board. Aggregate totals, not linked to any player. | While the Service runs. |
| Technical data | Your IP address and basic request information (time, address requested, approximate region) are processed by our hosting provider, Cloudflare, to deliver the Service and protect it against abuse. | Short-lived service logs (a few days). |
What we do not do
- We do not record or store voice chat. Proximity voice is provided by Epic Online Services and transmitted through Epic's voice servers between the players of your expedition. You can mute your microphone at any time with [M].
- We do not collect your real name, email address, payment data, contacts or precise location.
- We do not use advertising, tracking, analytics SDKs or cookies, in the Game or on this website.
- We do not sell or rent personal data, and we do not use it for profiling or automated decisions.
Data stored on your own PC
The Game keeps settings (such as your preferred guild) and a local copy of your guild's progress on your computer. It stays on your device; we have no access to it, and uninstalling the Game removes it.
3. Who else sees your data
- Other players see your display name, your character, your in-game traces and hear your voice when you are in the same expedition.
- Epic Games provides sign-in, matchmaking sessions, voice chat, the relay that connects players and your online status shown to your Epic friends (Epic Privacy Policy). Multiplayer sessions are hosted by players: in peer-to-peer play the connection is relayed by Epic where possible, but when you join a game by direct IP/LAN address, the host can see your IP address.
- Cloudflare, Inc. hosts our server and stores the data described above on our behalf, as a processor (Cloudflare Privacy Policy).
Epic Games and Cloudflare may process data outside the European Economic Area, including in the United States. Such transfers are covered by the European Commission's Standard Contractual Clauses and/or the EU–US Data Privacy Framework.
4. Legal bases (GDPR)
- Performance of a contract (art. 6(1)(b)): providing the online features you choose to use — sign-in, expeditions, lockers, traces, encounters with other players.
- Legitimate interest (art. 6(1)(f)): keeping the Service secure and preventing abuse (sign-in verification, limits, technical logs).
5. Your rights and deleting your data
You can ask us for access to, correction, deletion or a copy of your personal data, and object to or restrict its processing. Write to [email protected] from any address and include your Epic display name (we may ask you to confirm the account). We will delete your locker and every trace signed with your display name, and answer within one month.
You can also stop using the online features at any time, and remove the Game's access to your Epic account in your Epic account settings (Apps and Accounts). If you are not satisfied with our answer, you can complain to your data protection authority (in Spain, the Agencia Española de Protección de Datos).
6. Children
The Game is a horror game and is not directed at children. If you are under the age of digital consent in your country (14 in Spain, up to 16 elsewhere in the EU), do not use the online features without the consent of a parent or guardian. Epic accounts for younger players are subject to Epic's own parental controls.
7. Security
Traffic between the Game and our server is encrypted (HTTPS/WSS). Requests are authenticated with signed tokens, and the stored data is only reachable through the Service's own access checks.
8. Changes
If we change what we collect or how we use it, we will update this page and its date, and announce significant changes in the Game or on this website before they apply.
9. Contact
UNDEFINED STUDIO SL · [email protected]